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Refund Policy

Last updated: January 2026

This Refund Policy applies to all services provided by Osoncorp OÜ.

1. No Refund Policy

All payments made to Osoncorp OÜ are non-refundable.

Due to the nature of consulting, strategy, and digital services—where time, expertise, analysis, and resources are allocated upon engagement—we do not offer refunds for:

  • Consulting fees

  • Strategy development

  • Digital, marketing, or analytics services

  • Partial or completed deliverables

  • Unused time or services

Once work has commenced, fees are considered earned.

2. Scope-Based Engagements

Each engagement is defined by a written proposal, agreement, or statement of work.

If an engagement is terminated early:

  • Fees for work already completed or in progress remain payable

  • No refunds will be issued for completed phases, sessions, or allocated resources

3. Exceptions

Refunds are not provided under any circumstances, including but not limited to:

  • Change of business priorities

  • Dissatisfaction with results or performance

  • Delays caused by client-side dependencies

  • Strategic or executional decisions made by the client

4. Disputes & Resolution

If you have concerns regarding the scope or delivery of services, we encourage you to contact us promptly.

Osoncorp is committed to addressing concerns professionally and in good faith, but this does not imply or guarantee a refund.

5. Governing Law

This Refund Policy is governed by the laws of Estonia and applicable European Union regulations.

6. Contact

For questions regarding this Refund Policy, please contact:

Email: info@osoncorp.com

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